![]() ![]() ![]() This is a very real and major issue, and people like me are left scratching their heads. I am convinced it's a hardware issue, as the Insider builds that claim to address this, did not resolve it, at least not for me, and Microsoft isn't acknowledging it at all, not here and not on their Known Issues page ( ). I have a system with different serial number, and I'm fine with that.īottom line, if your system is still acting up, and your system and games are up-to-date on the normal, non-Insider build, don't wait for a patch, send it in for repair.Īs somebody who has been suffering from the severe game crashing and console shutdowns on the XSX, I gave up and sent it in for repair. Another person I followed, stated their process was 7 days from start to finish.Īlso, the system that you likely will recieve will not be your own. So, including weekends, and likely a couple of holidays, it was a 12 day process from shipping off the system to receiving it. Then on Monday 11/30, I received the confirmation that they received the system, then minutes later that the system was being repaired, and then a couple of hours later I had noticed that my system had shipped! Then two days later, today Wednesday 12/2, I received it. Because of the Thanksgiving holiday, I didn't expect to hear much. It arrived in Texas, as the repair facility on Tuesday, 11/24. I paid for expedited shipping, printed out the label that morning, and dropped the system off that afternoon. My repair process started on Friday, 11/20. ![]() Yes, it's a pain, and yes you will be without a system between 1-2 weeks, but can tell you, it is so nice to have a system that just works. If you're having an issue as of today,, and your system is up-to-date and your games have the latest patch, then I recommend that you call support and open a repair. They claimed it would be solved with a software update. There were a few Redditors that were critical of me for speculating that this issue was a hardware issue. Every game that I played that crashed, they all work. Long story short: I have a system that works. I did find a solution: I sent my system back for repair. Just wanted to post an update to my article, as I've had a couple of you asking how things are and if I ever found a solution. Update 2 () - System repaired and I'm happy! ![]()
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